Enterprise buyers will ask about security before they ask about model quality. If you’re building or buying an AI platform, SOC 2 readiness is table stakes.
Access control
- Enforce SSO for all team members.
- Use role-based access with least-privilege defaults.
- Review permissions quarterly — especially for contractors.
Audit logging
Every prompt, workflow change, and admin action should be logged with timestamps and actor identity. Logs must be immutable and retained per your policy.
Data handling
Define where prompts and outputs are stored, how long they’re retained, and whether they’re used for model training. Be explicit in your privacy policy.
Incident response
Document who gets paged, how you communicate with customers, and your recovery time objectives. Run a tabletop exercise at least once per year.
How AISaaS helps
AISaaS ships with SSO, audit logs, and data residency options on Enterprise plans. Our SOC 2 Type II report is available under NDA — contact hello@example.com to request it.